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Please use this identifier to cite or link to this item: http://hdl.handle.net/2038/1909

Title: Can Knowledge Management be Open Source?
Authors: C. Pfaff, Charmaine Jr
Hasan, Helen Jr
Abstract: As we move further into a knowledge economy where collaboration and innovation are increasingly central to organisational effectiveness, enterprises need to pay more attention to the informal networks that exist within the organisation. Wikis may provide a more appropriate knowledge management capability and environment to capture tacit knowledge. Where traditional organisational cultures see that knowledge management must be tightly protected, Wikis opt for an open source approach where knowledge is shared and distributed for innovation to continue. This paper aims to explicate more participatory organisational processes of creation, accumulation and maintenance of knowledge. It uses Activity Theory as a framework to describe the components of an activity system where a Wiki is a tool mediating employee-based knowledge management activities and thereby democratising organisational knowledge.
Licence: other
Issue Date: 11-Jun-2007
URI: http://hdl.handle.net/2038/1909
bibliographicCitation: C. Charmaine Pfaff and HASAN Helen , "Can Knowledge Management be Open Source?", 3rd International Conference on Open Source Systems (OSS2007), Limerick, Ireland, 11 - 14 June 2007, pp 59-70.
Appears in Collections:Comparison, selection, & suitability of OSS

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